Cancellation Policy

Cancellations will be accepted up to 24 hours before the scheduled training time. If you cancel within the 24 hour window prior to your training session, this counts as a late cancel, full charges will apply. If unforeseen circumstance arise which do not permit you to attend your scheduled training time, please email us immediately.

Cancellation Fees

  • No Show – full fee of class/training session
  • Late Cancel Athletic Group Training (within 24 hours prior to training session)
    • Single Session –  $30
    • 5 Session Pass (per session) – $25
    • 10 Session Pass (per session) – $20
  • Late Cancel 1-on-1 Strength & Conditioning (within 24 hours prior to training session)
    • Single Session –  $100
    • 5 Session Pass (per session) – $95
    • 10 Session Pass (per session) – $85
  • Late Cancel 2-on-1 Strength & Conditioning (within 24 hours prior to training session)
    • Single Session –  $60
    • 5 Session Pass (per session) – $55
    • 10 Session Pass (per session) – $50

We encourage you to always cancel online through MindBody or as a last resort email [email protected].

Expiry Policy

  • Athletic Group Training
    • Single Session: valid for two weeks after date of purchase.
    • 5 Session Pass: valid for eight weeks after date of purchase.
    • 10 Session Pass: valid for fifteen weeks after date of purchase.
  • 1-on-1 / 2-on-1 Strength & Conditioning
    • Single Session: valid for 6 months after date of purchase.
    • 5 Session Package: valid for 6 months after date of purchase.
    • 10 Session Package: valid for 6 months after date of purchase.

No refunds or credits for expired/unused passes or sessions. Sessions cannot be transferred or shared.